Effective date: 24 February 2026
SmartPlay ("we", "us", or "our") operates the SmartPlay mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our app.
Information We Collect
When you use SmartPlay, we collect the following information:
- Phone number - used for account identification and airtime prize delivery
- Grid status reports - your electricity supply reports for each time window
- Location area - your general area in Nigeria, used to associate grid reports with a region
- Device information - basic device details such as operating system version, used for app compatibility and troubleshooting
How We Use Your Information
We use the information we collect to:
- Operate the daily prize draw, including ticket issuance, winner selection, and airtime delivery
- Track your streak, odds boost, and bonus pot across draw days
- Aggregate electricity grid data for research and analysis of power supply patterns in Nigeria
- Improve the app and fix technical issues
Third-Party Services
SmartPlay uses third-party services for account authentication, data storage, and airtime prize delivery. These services may process your data in accordance with their own privacy policies. We only share the minimum information necessary for each service to function.
Data Retention and Deletion
We retain your personal data for as long as your account is active. Aggregated and anonymised grid report data may be retained indefinitely for research purposes.
You can delete your account at any time from the Profile screen in the app. Deleting your account removes your personal information (phone number, streak data, and draw history) from our systems.
Data Security
We take reasonable measures to protect your information, including encrypted data transmission and secure storage. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
SmartPlay is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice in the app. Continued use of SmartPlay after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: privacy@getsmartplay.org